3.1 The advertising of products on our website constitutes an “invitation to treat” rather than a contractual offer.No contract will come into force between you and us unless and until we accept your order.
3.2 To enter into a contract through our website to purchase products from us, the following steps must be taken: you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; if you are a new customer, you must then create an account with us and log in; if you are an existing customer, you must enter your login details; once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale; you will be transferred to our payment service provider’s website, and our payment service provider will handle your payment; we will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.
3.3 You will have the opportunity to identify and correct input errors prior to making your order by checking the order page and making any necessary amendments
4.1. All information on the website or in other written documents has been prepared with the greatest possible care. However, we are unable to guarantee that all such information is correct, complete and/or up to date. We reserve right to alter any information on the website or in other written documents, without prior notice. You confirm that it is your responsibility to check all information for any changes.
4.2. All information provided by us on its website or in any other manner about our products and services is intended exclusively to provide general information and may not be viewed as representing medical knowledge or advice. Any decision taken by the customer about the use of our products and services, based on information provided by us shall be subject to the customer’s personal responsibility and shall be for the customer’s own risk. We reserves the right, at any time and without accepting liability in respect of customers or third parties, to alter the products and services provided, and to remove products and services from its range.
4.3. On its website, we may on occasion issue special offers relating to its products and services. We reserve the right to alter, restrict or fully withdraw any such offers, subject to our own judgement.
4.4. We further more reserve the right, but are not required, subject to our own judgement, and without giving reasons, at any time to restrict or completely halt the sale of products or the provision of services to an individual customer, third party or in individual countries or regional jurisdictions.
4.5 We are unable to guarantee that our website and our services can be provided uninterrupted and entirely error free. In the case of loss of service or disruptions, we will contact the customer to identify a suitable solution.
5.1 The prices of our products are quoted on our website.
5.2 We will from time to time change the product prices quoted on our website, but this will not affect contracts that have previously come into force.
5.3 All amounts stated in these terms and conditions or on our website are stated exclusive of VAT.
5.4 It is possible that prices on the website may be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that a product’s correct price will be notified to you before the contract of sale comes into force.
5.5 In addition to the price of the products, you have to pay a delivery charge, which will be notified to you before the contract of sale comes into force.
6.1 You must, during the checkout process, pay the prices of the products you order.
6.2 Payments must be made by any of the permitted methods specified on our website from time to time.
6.3 If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
6.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:
(a) an amount equal to the amount of the charge-back;
(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) an administration fee of EUR 20.00 including VAT; and
(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees), and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 6.4.
7.1. Normally speaking, products will be delivered to the delivery address specified by you when placing the order within 4 to 7 working days, in as much as the products in question are fully available. In the event of delivery to certain countries, a longer delivery term may apply up to 21 days. All delivery terms are legally non-binding and failure to comply will not entitle you to withdraw from the agreement.
7.2. If Curedrops is in default in making its delivery, you must first allow us an extension of at least 45 working days during which we can still fulfil the agreement, before you are entitled to withdraw from the agreement. In the event of withdrawal from the agreement, Curedrops will reimburse not more than the purchase price. All liability for further compensation for late or failed delivery shall be excluded. The customer must accept part deliveries if for example part of the products ordered are no longer available or can only be delivered at a later date.
7.3. The fulfilment location is the location at which the products are handed over by our fullfillment to the Dutch postal service (or another transport company). Benefits and risks are transferred to the customer, upon the sending of the products. curedrops shall not be liable for the loss or damage of products during transport.
All products on our website are legal in the Netherlands. We are unable to provide any information as to the legal status of a product in countries outside of the Netherlands. By purchasing goods on this website, you accept responsibility for adhering to local laws and customs regulations, while ensuring that the product ordered is legal in the country of import. We takes no responsibility for goods held or detained by third parties, including customs or law enforcement agencies in your country.
By using www.curedrops.com, you accept full liability for the following: personal injury, punitive measures, lost profit or revenue, loss of use of product or equipment, and loss of property that may result from the purchase, use, or misuse of any product from Curedrops. Curedrops, its owners, agents, and employees cannot be held responsible for the actions of its customers.
Your personal data will be used to provide the information necessary for goods and services offered through Curedrops, for billing and order fulfilment. We may disclose your personal data to other companies within our group, or in cases where we are required by law to pass on information believed to be involved with fraud, cyber crime, or to protect the website, rights, or personal safety of a person or people. We may also publish aggregate statistics about visitors to our website. These statistics will not include personally identifiable information
All notices must be sent to our email address provided on the contact page. We reserve the right to give notice at either the email or postal address you provide to us when making a purchase. Emails will be deemed adequately received 24 hours after being sent or three days after being posted if notices are sent by post.
By issuing the service of any notice, you may be required to prove that letters were stamped correctly, addressed, and placed in the post. Emails are subject to the same requirements. Proof may be necessary that the email was sent to the specified address of the addressees.
These terms are governed by Spanish Law. Any contract for the purchase of goods from Curedrops and any dispute or claim arising out of or in connection with any such agreement will be governed by Spanish law in Spain.
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